Privacy Policy

Last updated: May 2025

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, and country of origin. We also collect usage data to improve our services.

2. How We Use Your Information

We use your information to provide and improve Japan Life Guide services, send important updates about your visa applications, and personalize your experience.

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL). We use industry-standard encryption to protect your personal information.

4. AI Chat Data

Conversations with Sakura AI are stored for 90 days to provide context. We do not use your conversations to train AI models without your consent.

5. Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@japanlifeguide.com to exercise these rights.

7. Contact Us

For privacy concerns, email us at privacy@japanlifeguide.com. We respond within 30 days.